Frequently Asked Questions
Need information about our cleaning services?
Find all the necessary information in our Frequently Asked Questions (FAQ). We have gathered the most common questions to provide you with clear and precise answers regarding our services.
Make your cleaning experience easier with our comprehensive FAQ, and feel free to contact us if you have any other questions!
We are able to clean a wide selection of upholstery fabrics, including sofas, armchairs, chairs, mattresses, carpets, rugs, and much more.
No, we prioritize the use of eco-friendly and environmentally safe cleaning products that ensure your safety, as well as the safety of your family and pets.
We recommend professional upholstery cleaning every 24 months, provided that you regularly vacuum your upholstery fabrics.
You can get a free quote by contacting us by phone and email or by filling out our online form. We will respond to you as soon as possible.
Absolutely! Our company is fully committed to seriousness and legality. We are registered with the Commercial Register, which demonstrates our official status and commitment to our clients. Additionally, we have Professional Liability Insurance to ensure the safety of our clients and our interventions. You can have complete confidence in our services.
We use advanced cleaning techniques and special stain removers to effectively remove stubborn stains while preserving the color and texture of the fabric.
Absolutely! We exclusively offer a home cleaning service for your convenience and to avoid any hassle. Your cleaning professional will come to your home with all the necessary equipment to perform a thorough and deep cleaning of your upholstery fabrics without the need to move them.
The duration of the cleaning will depend on the size and type of furniture, but we work efficiently to minimize the intervention time.
Your professional cleaner operates mainly in French-speaking Switzerland, covering the cantons of Vaud, Fribourg and Neuchâtel.
Your satisfaction is our priority, and we strive to cover a wide area to provide you with the best possible support for your cleaning and maintenance projects.
Yes, we adapt our cleaning methods according to the type of fabric to ensure a deep cleaning without damaging delicate materials.
We recommend moving small objects and fragile items, but we will take care of moving heavy furniture before starting the cleaning.
Yes, our deep cleaning techniques are effective in eliminating unwanted odors, leaving your furniture fresh and clean.
We recommend avoiding household cleaning products as they can damage the fabrics and cause additional problems. Opt for professional cleaning for optimal results.
We recommend allowing the furniture to dry completely before using it again. Avoid direct exposure to sunlight during the drying process.
Yes, we are fully insured to cover any potential damages during our interventions.
Yes, we offer discounts for cleaning multiple rooms or items.
Regularly vacuum the dust and debris, and immediately blot/absorb accidental stains with paper towels to prevent them from setting in.
We use special products and odor elimination techniques to effectively treat urine stains. Our products neutralize odors and remove stains while preserving the integrity of the fabric.